FAQ

Frequently Asked Questions


Do you take my insurance?

I am considered an out-of-network provider. Please check with your insurance provider whether you have out-of-network benefits. Your insurance will be able to inform you if and how much they will reimburse you. In most cases, your insurance card will say “PPO”. Reimbursement rates vary by insurance plan. I am not directly contracted with any insurance companies. To use your out-of-network benefits, fees are due at time of service and you will be given a superbill (itemized receipt) to submit to your insurance for reimbursement. You will be expected to pay the full rate out of pocket at the end of each session.


What is telehealth? Will I ever be able to have in-person sessions?

Telehealth is using video or audio to provide services. Telehealth is not suited for everyone. I can only provide services to individuals residing in CA and CO. Mental health professionals are licensed by the state and therapy services cannot be provided to anyone residing outside of CA or CO. Some may also benefit more from in-person therapy over virtual services. During the initial consultation we can determine if telehealth is a suitable option for you.

At this time, I will only be providing telehealth services.


How many visits? How often?

This depends on your need, your goals, and type of treatment. I will work with you to create a treatment plan that best fits your goals and budget. In the beginning, I typically (not always) recommend clients attend weekly therapy. This way we have momentum at the start of treatment to establish a relationship and set clear goals. As progress is made, we can reduce frequency to bi-weekly and eventually monthly if needed. Long-term clients may even have a few check-in sessions over the year.


What are your rates?

Individual sessions/assessments are $175 – approx. 50-55 minute session.

Family therapy sessions are $195 -approx. 55-60 minutes/session

**I do offer a limited amount of sliding scale spots for those who qualify.

Payment options: All major credit cards are accepted.


Can I speak with you prior to our first session to see if it would be a good fit?

Yes! I offer a free 15-minute phone consultation.  If you decide that I’m the right therapist for you, we will schedule your initial intake appointment.


What should I do if I have an emergency or am in crisis?

 If you need immediate assistance, please call 911 or the Access and Crisis Help Line at 1-(888) 724-7240. 

What is the The Good Faith Estimate (GFE)?

The “No Surprises Act” (H.R. 133) include requirements for health care providers, facilities, health plans and insurers which are intended to prevent consumers (i.e. clients) from receiving unanticipated medical bills. You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost prior to initiating treatment or before your scheduled appointment.

Hours

MonThurs: By appointment only
Fri Sun: Closed

Mail

325 W Washington St.
Suite 2 #3010
San Diego, CA 92103-1946

Contact

(619) 839-9397
info@therapywithmicaela.com